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More things that suck about my iPad

  1. It won’t charge over the USB of my Dell Inspiron 1525.
  2. Some text boxes, e.g. when you’re editing a Wikipedia entry in Safari, don’t have a scroll bar when the text extends below the fold.
  3. Google Apps email accounts are harder to set up than they should be.
  4. How are you supposed to send email attachments e.g. if you want to email yourself a number of screenshots you’ve taken using the iPad’s nifty screenshot function do you have to send them one by one using the Photos app and the Mail client?
  5. The iPod app doesn’t let me sort my podcasts by release date or title – or if it does, I haven’t figure it out yet. (User experience, anyone?)
The list has grown from six to eleven! On the whole, I am pretty computer savvy and usually don’t have too much trouble figuring out how to use things, but the iPad (and Apple generally) aren’t as intuitive as I was led to believe they were.



Things that suck about my iPad

I was given an iPad my employer, Torchbox (yay! and thank you very much indeed!). I’ve been playing around with it for the first time this evening. I do like it and I don’t want to seem ungrateful…but…I have found a number of things about it that bug me:

  1. It can’t play Flash. Duh!
  2. iPhone apps look stupidly small on it.
  3. Every time you click “Show More” apps in the App Store on the iPad and then install an app, you are forced out of the App Store and have to click “Show More” again to get back to where you were on the list of top free iPad apps.
  4. The Twitter and Facebook apps sucks. I much prefer TweetDeck for iPad, although when I first installed it, it repeatedly closed itself down before I could eventually set up my Twitter account.
  5. The keyboard labels don’t toggle between lower and uppercase as they do on my Android HTC Desire.
  6. Worst of all, iTunes thinks I have authorized more than 5 computers and doesn’t make it easy to deauthorize old computers that I can’t deauthorize individually because I don’t have them anymore! Besides, I’ve only ever authorized iTunes on two laptops. I’m nervous about deauthorizing all of my computers in case I wipe stuff I want to keep or can no longer play music I downloaded on iTunes.
I thought Apples were supposed to give a brilliant user experience. Can’t say I’m much of a fanboy yet. I expect this list to grow from its original six items.



Cornbury Festival

Very happy memories of a wonderful day spent at Cornbury Festival with my parents to celebrate Kidney Independence Day, the second anniversary of their kidney transplant, when my mum gave one of her kidneys to my dad. (Click on the photo to see the whole album in Picasa.)



Was that apartment in "Manhattan"?

Near the beginning of Woody Allen’s new film, Whatever Works, in the scene when Boris talks to his first wife at 4am, the spiral staircase reminded me of the apartment in Manhattan (0:10:45-0:12:20) in which Isaac and Tracy (Woody Allen and Mariel Hemingway) have a long conversation about their relationship in an apartment which also features a spiral staircase.

The two scenes are shot very differently: Whatever Works has a moving camera with various different angles; Manhattan has a single, static long take in long-shot.

Did anyone else make this connection? I thought at first it might be the same apartment, but now I don’t think it is.

Manhattan (1979)

Update: OK, so it’s not the same staircase. Compare image below.

Whatever Works (2009)



Virgin Media and easyJet respond to my Twitter critiques

Yesterday I blogged about corporate Twitter accounts. I followed it up by tweeting @virginmedia and @easyJetCare with my criticisms. Here are my tweets and their responses:

@virginmedia Are you aware that your feeds are hidden in the sidebar of your Twitter background? Screenshots here: http://bit.ly/8YF37R
12:59 AM Apr 28th via TweetDeck

@domeheid There’s a lot of information we need to put on there, will pass on your feedback all the same so thanks =) BMc
about 13 hours ago via TweetDeck in reply to domeheid

*****

@easyJetCare Are you aware that your Twitter background is pixellated? Screenshots here: http://bit.ly/8YF37R
1:00 AM Apr 28th via TweetDeck

@domeheid Thanks for your comments. We will have this checked. ^DB
about 15 hours ago via CoTweet in reply to domeheid

It’ll be interesting to see how long it takes them to actually fix the glitches – if they even intend to. Watch this space. Or better still, follow me on Twitter!



What makes a good corporate Twitter account?

My first homework assignment for the IAB social media practitioner programme is to write a blog post critiquing two corporate Twitter accounts: one who gets it and one who doesn’t get it. Examples that Henry Elliss gave in his talk at the first session included @twelpforce (25,542 followers), @easyJetCare (6,048 followers), and @virginmedia (10,775 followers). All three of these companies use Twitter for customer service – a brave choice. The nice thing about this is that they are able to respond quickly to their customers. Virgin Media and easyJet initial their tweets to that you can trace them back to a particular employee.

One thing I noticed about Virgin Media was that their background image is too large so that some of the information is hidden unless you view the page fullscreen.

Green rectangle highlights hidden information. Note the right-hand scroll bar is at the bottom (background image is fixed). (Click to enlarge.)

And this is what you should have seen.

Whereas easyJet’s design has no such problems:

Although there is a bit of pixellation (meh):

Don’t quite get it
The Highways Agency (@HighwaysAgency) uses Twitter like an RSS feed. I’m not sure this is a good thing. Are you supposed to read through all their tweets in case you spot any roads that might affect your journey? It might be more useful in a mash-up or if you set up a custom search to find all tweets referring to specific roads, e.g. A34 or M40. But then you might as well just go to their website; unless you’re on the move and accessing Twitter through your phone. Maybe it isn’t so bad then. But then again, only 196 followers. This is an indictment that they don’t interact at all with their followers. We are after all talking about social media, which implies that you should have a two-way conversation, not a lecture.

Whilst the Highways Agency is guilty of over-tweeting, the Midcounties Coop (@MidcountiesCoop) has only tweeted three times in 2010 so far and has no sort of branding whatsoever. They haven’t even uploaded a profile picture. No wonder they only have 41 followers. Maybe they just figured “if you don’t have anything nice to say then don’t say anything at all.”

Gets it
Quidco (@quidco), “The UK’s no.1 cashback & voucher site”, has a nice balance between highlighting their best deals and sharing consumers’ feedback by retweeting their success stories. They also use it as a quick way to respond to customers’ concerns and refer them on to their support team. 3,105 followers prove it’s at least more popular than the Highways Agency and the Coop. These figures are quite good compared to big corporations like Virgin Media and easyJet.

One thing to note about Twitter accounts that are used for customer service is that followers may only stick around while they have a specific query. Once their issue is solved, they may stop following (I know I would). If my brother is anything to go by, Quidco users are quite loyal and always on the prowl for a bargain.

What have I learned?

  1. Don’t over-tweet.
  2. Respond directly to followers.
  3. Get your branding right.

I’m interested to know what corporate Twitter accounts my fellow Rising Voices in social media are blogging about. Let’s get these pingbacks going!

Note: The company I work for, Torchbox (and in particular Rob Salmon, Director of Digital Marketing), encouraged Jonny Grum and me to attend this course at the IAB in London so we could develop our social media skills. By the end of the course, I will be a certified Rising Voice in social media!



Geek, dweed, dork, or nerd?

Image source: BuzzFeed.

I’m coming to terms with the realization that I’m a geek. This nifty Venn diagram makes me feel a little better about it since it could have been worse: I could have been a dork! Although I’m at times socially awkward, I don’t quite reach into social ineptitude and – falling heavy objects permitting – I at least have my intelligence. I’m tickled by the fact that a Venn diagram is such a geeky way to display this information, but it does describe the subtle differences between these social categories so much better than words can. I wonder, however, whether this Venn diagram was designed by a geek, since geeks come out of it so favourably.

Thanks to @Dr_Whut for sharing this on Jabber team chat at work.



How to make a screen capture in Windows

This should work in any version of Windows. There’s no need to download any special screen capturing/clipping/grabbing software. I wish I’d figured this out before!

  1. Navigate to the page/screen you wish to capture.
  2. Press the Prnt Scrn (Print Screen) button on the top right of your keyboard. This will capture the whole area of your screen and place it on the clipboard.
  3. Open a graphics program such as Paint.
  4. Paste the Print Screen image from your clipboard by pressing Ctrl + V.
  5. Crop the image as desired and save.



Turning out the light in bed

Is what defines the life you lead:
The last thought in light[1]
Before you are left in the darkness
Of the recesses of your head.

Pledge allegiance to your latest loved one:
They don’t know you do it
Nor that you can’t
When you speak to them by day.

Daily ritual; or rehearsed argument:
Say the things you want to say
But never have the courage
Nor the wit to pull off.

Open your heart, express yourself,
Be honest, plain and true;
Be the person you want to be:
The one they fail to see.

Or unplug your care-free life,
Disconnected from the current.
Delve immediately into drowsy sleep
And ignore, once more, the open door,

The welcome waiting, watching, waiting,
Talking to you with silent eyes,
Silent sighs, silent lies
To himself and all the other fantasies
That he has dreamed up in waking sleep.

Charisma crush, wishful want,
Wont of company: to be,
But not to be, the thing it is
I know you see: the want of me.


[1] “The last word on today’s news and sport, and the first on tomorrow’s!”

[Tuesday 31 May 2002: after a day of not revision]



Written words on the page

Written words on the page. Act your shoe size not your age. Why are you looking at me, freak? Everyone must think I’m such a geek. Sitting here all alone. John Peel playing, next to the phone. Eyes catching something they cannot see. Mind flowing and nothing going. I want to be a writer, he says. You have to have talent. But I have. No you don’t. You talk to yourself. You have no friends. If you did, you’d give them the bends. Like the Radiohead play: “My baby’s got the bends” well take it away. That is no thing for a kid with to play. Lexical grammar, words messed up. The chokey bits at the bottom of a tea cup. I can write this shit without a thought. Words flow like the champagne I bought. The pain taker-awayers that come in a packet. You give it a push and it goes pop. You pop too as you pop them in. Swill them with water. Let the pains begin! No, dumbass. Motherfuck. The pain goes bye-bye, you go pop. The brain splatters upon the page. Act your shirt size not your age. Oh fuck. I’m forty-eight. You didn’t tell me, waiting at the gate. I always get the wrong one. The train at the station. My reading mum. There she was reading a book. There was the get off she was supposed to took. Isis. Si, sis. Next week: Brighton, the bright town. Seaside memories of a black gown. Sitting in front of the Oxford Don. Blink and you’ll miss it. There, it’s gone. Gone to see whom, to see what, to see her? I don’t remember. Can I confer? Paxman, taxman, humpty who. Hold on a minute, I’m married to Lou. Writing is easy. It’s all for a lark. You look into your mind and read the dark. I don’t think. My fingers do. They do it all. I type for you. You being me and being being it. The writing’s on the wall, they say. Clichés abound. They’re not actually true. The writing’s on the screen. In front of me. (And you if you read this.) But what if it’s printed. Well, then it’s on the page. Act your breast size not your age. So I’m a male. I white Caucasian not-blonde. A non-bimbo Baywatch watcher in the past. The days of bad telly in the land of multiple bacteria. Gibberish. Jobberish. What a job this would be. I write the words so that you can see. I see the sign of a pound pop up. Popping pills to stop the hurt. The pain in my shoulder, my arm, my leg. The pain in my heart, before you start, is the one that I want to take away. My heart used to be there, before a girl with a stare, on the stair, came and punctured it. Oh look at him. All up himself. Up the stairs and onto the shelf. That photo of her you still keep on display. One part of you hope that return one day, she won’t, she will, to make another kill. I am the rabbit, you are the hare, the hair, I remember the smell, the taste, the waste, oh the waste of time, of heart, don’t start. Just stop. The rot. The pain. Start again, with a new refrain. Take a new line, turn a new leaf. Think of something stupid: the Queen Mother a thief. Royalty plays about in your head. No it doesn’t. I couldn’t care less. The blue aristocracy, they make us regress. They eat our money in a caviar pool. They’ve never lived the life, you tool. The tools are my fingers. They do the work. I’m the one sitting here. Schizophrenic jerk. Clerk. Kent. Country Antrim. Isles of Scilly. Shepherd’s Bay. Think of something amazing to say. But don’t tell me just yet. Write it down. Red is the colour they will paint the town. Red in honour of your honourless blood. Noah’s Ark rode the flood. No it didn’t. It didn’t exist. My word makes more sense than the word of the Word. Capital letter. What if I call him a Turd? An Irish threesome, but God was a Jew. He knew, he knew, he knew. He kneed the feller in the balls. String him up, the soldiers obeyed the calls. The might of the crowd. The might of the maybe. The starlight glittering above the new born baby. Or so the story goes. Once upon a time, there was blasphemy. And the word made God. He really meant Dog, who still isn’t here. I’m starting to get pissed, she said. The bloody cheek. I’ll give her a bloody cheek! Just you give me my childhood memories like you said last week. You don’t even have to pay for it, bitch. Pitch it in the post, let the boat do the rest. Give it a rest, and I’ll give you a rest. That’s all I want from you now. I’ve had enough. I’m taking my bow. The war is over. You’ve won, I lost. I used to have a heart. I met you, at a very great cost. The phone bill, the presents, the post, the guilt. The amazing little memoirs packed into the silt. The silt of the sand on the beach on the sea. The sinking sun and the watching gaze. The haze of hilltops on a clear-skied night. We walk home in heaven. I ask you. You said we might. I couldn’t find a place where they sold. These things at school we weren’t told. I’m bored. I see bed. I leave alone the voices in my head. The Ayrshire, the pride, the post and the past. The written words forever will last. So Shakespeare said. So why not me. I know who I am. Did he? I know my name and how it to spell. He didn’t. Though on it did he dwell. Not. Grot. Sick. Poor Jen. Three and a half bottles of wine? I doubt it. But then I wouldn’t know. I tasted it once. I had a go. It’s rank. It smells. It rings like the bells. The New-lawn singing. The hey watcha cock! The Skinhead Hamlet. The Polonius grim. Helen of Troy. Troy’s R Us. Bed. Go. Now. Mate. Get some sleep, before it’s too late.

[7 March 2002]